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FAQs

Do You Have Any Questions?

Labbaik is a cloud-based Software Solution built specifically for Hajj, Umrah, and Tour & Travel agencies to manage their entire operation — bookings, packages, pilgrims, staff, payments, and reporting — from one platform.

Hajj and Umrah Agencies, Tour Operators, and Travel Agencies of any size — from small agencies managing a few dozen pilgrims per season to large operators handling thousands of bookings across multiple packages.

No. Labbaik is designed for non-technical users. If you can use a smartphone or basic computer software, you can manage your agency operations through Labbaik.

Pilgrim/customer records, package creation and pricing,  booking and payment tracking, Ticketing, staff and HR management, agent/partner Accounts, Marketing, operational Reports — all in one dashboard.

Yes, we offer a live demo so you can see how Labbaik fits your agency’s workflow before committing.

Most agencies can be fully set up and operational within a short onboarding period, 1 to 2 working days, with our team assisting throughout the process.

Yes, Labbaik is built with data security as a priority, using secure cloud infrastructure to protect your business and customer information.

Yes, since it’s cloud-based, you can access your dashboard from any device with an internet connection.

Labbaik offers two package options — a Lifetime package starting from BDT 30,000, and a Monthly Subscription with an installation fee starting from BDT 750/month. Final pricing depends on your agency’s size and requirements — contact us for a customized quote.

Our team offers onboarding assistance and ongoing support to help you get the most out of the platform.